Assess competitive landscape
Create new business models in designing new products and services.
Develop business plans providing product overview, market conditions and financials.
Establish metrics including Key Performance indicators to define success
Strategic Business Design
Establish and maintain product vision
Define customer segments
Establish and validate value propositions
Serve as Voice of the Customer in defining digital solutions
Balance user needs while ensuring alignment with business objectives
Define use cases
Make buy vs. build decisions
Define customer experience journeys, product roadmaps and business requirements.
Establish Minimum Viable Product or Minimum Viable Experiments for market research
Manage product prototyping and testing
Partner with multi-disciplinary teams to manage end-to-end delivery through all phases of design, development and launch.
Determine processes for customer feedback, dispute resolution and issue tracking.
Establish test plans for acceptance testing.
Manage projects in Agile or Waterfall environments.
Establish and execute Go-to-Market strategies
Monitor key performance indicators, customer success metrics and compliance.
Maintain product performance and develop revisions and enhancements based on marketplace results.
Ensure Service Level Agreements are met.
Streamline method for speed-to-market efficiencies.